BigAnt Messenger for Enterprise Manual, Documentation


Home
BigAnt Messenger for Enterprise Manual Prev Page Prev Page
 
Getting Started
Overview
System Requirements
End-User License Agreement
User's Guide
Installation
Removal
Update
Configure BigAnt Server Console
General Settings
Database Settings
BigAnt Server Control
User Interface
User Management
Create Organizational Unit
Create Group
Create User Account
Create Role
Apply Role
View All Users
Import User Account
Import User Accounts from the Active Directory
Advanced Settings
Overview
Server Manager
Update
Send Bulletin Message
System Manager
Extensions
Plug-in
Custom Company Info
Company Info
Search Message History
Search Message History
BigAnt Live Chat
Live Chat Overview
Key Features
Step by Step
Interface Overview
Configure IP
Choose Operators
Choose a Mode
Mode1
Mode2
Mode3
Mode4
Start live chat
Switch your conversation
BigAnt Document Management
BigAnt Document Management Overview
Get Started
Register BigAnt Doc
Configure
Folder Archive
Assign Folder Access Permissions
View Log
FAQ
FAQ
Purchase
Register
Contact Us
Contact Information
Custom Service
Custom Service
View online demos

Chat with any BigAnt Messenger user from web.

BigAnt Live Chat has a unique switch feature enable web visitor to chat with any specified BigAnt Messenger user from this company.

The visitor opens your company website on a public computer with internet connection.

The visitor clicks an online operator to open a live chat window. If the visitor would like to chat with Andy Green rather than the current operator, He/She can send a message to the operator and require him/her to switch to Andy Green.

The operator will click the Switch to button on BigAnt client end and select Andy Green.

switch to.gif (72589 陆)

select memeber.gif (29179 陆)


Meanwhile, Andy Green will receive an instant note of chat request. So the conversation will between the website visitor and Andy Green.

switch chat window1.gif (83907 陆)

switch chat window2.gif (76766 陆)